Privacy policy

Last updated: January 22, 2026

Zebracorn Art & Designs (“Zebracorn Art & Designs”, “we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a curated online shopping experience.

Our store is hosted on Shopify Inc. (“Shopify”), which provides us with the ecommerce platform that allows us to sell our products and services to you.

This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us. It also explains your rights under applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern in relation to the collection, use, and disclosure of personal information.

By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information”, we mean information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. Personal information does not include information that has been anonymised or de-identified.

Depending on how you interact with our Services, we may collect and process the following categories of personal information:

Contact Information

  • Full name

  • Residential or business address

  • Billing and shipping address

  • Email address

  • Telephone number

Financial and Payment Information

  • Payment method details

  • Transaction confirmation details

  • Payment status and history

Note: Payment card information is processed securely by Shopify and its approved payment providers. We do not store full credit or debit card numbers.

Account Information

  • Username and password

  • Account preferences and settings

Transaction Information

  • Products viewed, added to cart, wish-listed, purchased, returned, exchanged, or cancelled

  • Order history and purchase behaviour

Communications

  • Information you provide when contacting us, including customer support enquiries, emails, or messages

Device and Technical Information

  • IP address

  • Browser type

  • Device identifiers

  • Network connection information

Usage Information

  • Pages visited

  • Time and duration of visits

  • Interactions with our website and Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, subscribe to communications, contact us, or otherwise provide information

  • Automatically, through cookies, pixels, and similar technologies when you interact with our Services

  • From service providers, including Shopify and third-party vendors who assist with payment processing, analytics, marketing, shipping, and customer support

  • From third parties or partners, where permitted by law

How We Use Your Personal Information

We use personal information for the following purposes:

Providing and Improving the Services

  • Processing orders and payments

  • Managing accounts

  • Fulfilling deliveries, returns, and exchanges

  • Remembering preferences

  • Enabling reviews and customer interactions

  • Improving functionality, performance, and user experience

Marketing and Advertising

  • Sending promotional emails, messages, or newsletters

  • Displaying relevant advertisements on our website or third-party platforms

  • Measuring marketing effectiveness

You may opt out of marketing communications at any time.

Security and Fraud Prevention

  • Verifying identity

  • Preventing fraud, misuse, and unauthorised access

  • Maintaining the safety and integrity of our Services

Communication and Support

  • Responding to enquiries

  • Providing customer service

  • Managing ongoing business relationships

Legal and Regulatory Obligations

  • Complying with Australian laws and regulations

  • Responding to lawful requests from authorities

  • Enforcing our terms and protecting legal rights

Disclosure of Personal Information

We may disclose personal information in the following circumstances:

  • To Shopify and other service providers who assist us in operating the Services (including payment processing, hosting, analytics, marketing, and shipping)

  • To marketing and advertising partners, where permitted, for personalised advertising

  • With your consent or at your direction

  • Within our corporate group or affiliates, if applicable

  • In connection with a business transaction, such as a merger, sale, or restructuring

  • Where required or authorised by law, including responding to legal requests

All third parties are required to handle personal information in accordance with applicable privacy laws.

Relationship With Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information in order to provide and improve its services. Information submitted through our Services may be transferred to and processed by Shopify and its service providers, including those located outside Australia.

Shopify may use aggregated or anonymised data to enhance platform features across merchants. In these circumstances, Shopify acts as an independent data controller.

To learn more, please review the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Services, analyse usage, and support marketing activities. You may control cookies through your browser settings, however disabling cookies may affect functionality.

Third-Party Websites

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties. You should review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Data Security and Retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights Under Australian Law

Under the Australian Privacy Act 1988, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing your request.

Complaints

If you have a complaint about how we handle your personal information, please contact us first. We will investigate and respond promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

International Data Transfers

Your personal information may be transferred, stored, or processed outside Australia, including by Shopify and its service providers. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:

Zebracorn Art & Designs
Email: zebracornartandesigns@gmail.com
Address: 2 Watt Street, Morwell, VIC 3840, Australia